At Jiggy Plant Guy, your satisfaction is important to me. While I work hard to ensure every plant arrives healthy and happy, I understand that issues can arise.
I accept returns within 14 days of order delivery. If you are unsatisfied with your order for any reason, please contact me within that 14-day window to begin the return process.
To be eligible for a return:
The item must be in its original condition
You must contact me first with photos and details
You are responsible for return shipping costs
Due to the nature of live plants, I do not accept returns for plants that have been damaged due to delays in unboxing, improper care, or unfavorable environmental conditions after arrival.
If your order arrives damaged or incorrect, please contact me within 24 hours of delivery with clear photos of the packaging and the item. I’ll do my best to make it right—this may include a replacement, store credit, or partial refund depending on the situation.
Returns can be sent to:
Jiggy Plant Guy LLC.
11 Abbey Lane 1216
Danbury, CT 06810
United States
Please do not return any items without first contacting me and receiving confirmation.
Please double-check your address at checkout; I’m not responsible for delays or losses due to incorrect addresses.
I am not liable for damage or delays caused by the shipping carrier, but I always pack each order with care to ensure safe arrival.
Thank you for your understanding and support. I’m here to help and always want you to feel good about your Jiggy Plant experience.